PROS / Kaspersky achieves excellent malware detection scores for Windows, Mac and Android.
CONS / While there are parental controls for the Windows and Mac modules, there are no parental controls for mobile devices.
VERDICT / Kaspersky Internet Security Multi-Device is an excellent all-in-one internet security product that should be on the short list of anyone considering a purchase.
Kaspersky computer protection software has maintained competitive leadership for years, and Kaspersky Internet Security Multi-Device continues the tradition. This computer security software wins our Top Ten Reviews Bronze Award because of excellent performance and useful features for each of the four operating systems it can protect. Another example of Kaspersky's excellence is that the company provides access to live customer support 18 hours per day, seven days a week.
According to test results conducted by AV-Test, an independent software test lab, Kaspersky produced astounding test score during 60 days of continuous testing on Windows 8.1 (64-bit) platforms in January and February of 2015.
In tests to see how Kaspersky dealt with widespread and prevalent malware, Kaspersky detected all 12,207 samples. In comparison, the industry average was a 99 percent detection rate. Windows Defender, which is the security feature built into Windows 8, identified 74 percent of the malware samples. AV-Test also exposed Kaspersky to 208 samples of new malware and Kaspersky detected all of them. The industry average was 97 percent. Windows Defender stopped 73 percent. During tests that measured average influence on system performance, the industry average was a three-second slowdown on the host computer while web surfing, file downloading and data copying. Kaspersky did not slow computer speed at all. Defender slowed its host PC by five seconds. During the tests that measured usability – whether the products gave any false warnings about benign websites or files – Kaspersky made no mistakes with half a million samples.
Of course the Windows component of Kaspersky Internet Security Multi-Device has more than antimalware capabilities. It also protects against malicious websites and detects any threats that attempt to infiltrate from USB thumb drives or other types of removable media. There are parental controls to help you manage your children’s online behavior. There is also a rescue mode that lets you boot a PC that has succumbed to infection. And to encourage you to create strong passwords, there is a built-in password manager. A few of Kaspersky’s computer protection software competitors add features absent from this particular product: antitheft, file shredding and online backup.
The Macintosh module includes antiphishing, password management and parental controls. You can apply specific parental controls for each user account. You can control which websites the user can visit and how much time the user spends online. You can also control the use of social networks and personal data.
iOS features are limited to antiphishing and password management. The Android component also has those two feature and a few more including call blocking and remote antitheft safeguards. There is also an app advisor to warn you about apps that want to give up too much of your privacy. As did a majority of the all-in-one internet security products in our review, Kaspersky entered the AV-Test Android security testing in March 2015. Test results were excellent for malware detection and usability.
Platform Integration and User Experience
From your Kaspersky Internet Security Multi-Device account management console, you can locate stolen or lost devices, monitor remote digital devices and place and follow requests to technical support. Whenever you install an application from within your account management console, it connects automatically and makes itself visible from the console. The console, called My Kaspersky, asks you to change your password every 180 days by default in order to reduce the chance of password theft. You can change the default settings as you like.
Help & Support
Live technical support is available 5 am to 11 pm EST (18 hours), 7 days a week. Web ticketing is 24/7. These generous hours demonstrate a commitment to customer support that is better than most. The support page for Kaspersky home computer security products has answers to frequently asked questions plus explanations about how to find your activation code, remove incompatible software and ask about your order. There are also a few premium services available for a fee should you want a Kaspersky engineer to install your software or remove viruses and spyware.
We consider Kaspersky Internet Security Multi-Device to be among the best computer protection software, and it should be on your short list of products to consider. Kaspersky achieves 100 percent malware detection rates on Windows, Mac and Android. And each of its modules contains a competitive list of features. The ability to reach help every day of the week for 18 hours each day represents a commitment to customers that is unusual in the industry.